We’re committed to keeping our senior living residents’ family members informed and connected to each other.
How We're Engaging Residents and Families
We know just how important it is for our residents to stay in touch with their families. That’s why we foster connections as well as keep our residents’ families up to date on their daily lives—which we’re doing with the help of our innovative family engagement app.
Fostering Connections with Technology
Our Sunrise family engagement app by Smile® for Senior Living allows family members to conveniently see how their loved ones are enjoying their days, as well as give feedback to help us continuously improve our services.
Step into their world
Step into their world
Want to see mom painting? How about cuddling with the community dog? Families can view photos and videos of their loved ones as they engage in activities and enjoy their time. They can also view the community activities calendar to see the variety of programming they can choose from
Communicate easily
Communicate easily
Family members can stay in touch with their loved one’s senior centre activities coordinator to see how they’re spending their days. They can also keep their loved one up to date by sharing photos and videos of important moments, such as the birth of a new family member.
Create a life story
Create a life story
Residents can share stories from their lives during one-on-one chats with team members, which will be entered into the app. Family members can then share their own memories—allowing us to craft a rich life story for the resident.
See what´s on the menu
See what´s on the menu
Family members enjoy taking a peek into the senior housing dining menu each day. They can view community menus, seasonal dishes, chef specials, and holiday meals. They’re also welcome to plan visits around a meal they'd like to join.
I love the Smile app! Thanks for finding another way to keep us informed about our loved ones during a time when we are not able to be with them as often as in the past.
Sunrise of Arlington
FAMILY MEMBER
We’re Listening and Committed to Improvement
Your experiences matter to us, which is why we encourage residents and family members to share their feedback throughout their journey with Sunrise. Thanks to receiving consistent feedback, we’re able to keep lines of communication open and make adjustments to help ensure we’re meeting the individual needs and preferences of each of our senior living families.
Want to learn more about our communications?
If you’d like to learn more about how we keep family members connected and informed, fill out the form and one of our senior living experts will reach out as soon as possible.
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